VRAKK / CUSTOMER CARE
RETURNS & EXCHANGES.
A direct conversation about your order, your fit and what comes next.
START WITH CUSTOMER CARE
Email amandeep@vrakk.com with your order reference, product name and the reason for your enquiry. For a fit question, include the size and colour you selected. For an issue with an item, describe it clearly and include photographs where helpful.
BEFORE SENDING ANYTHING BACK
Contact VRAKK for the applicable return instructions before posting an item. Do not use an address found in a campaign image or send a parcel without a confirmed return destination.
LOOKING FOR A DIFFERENT FIT?
Tell us which style and size you are considering. We can discuss the fit question before you decide on another selection. Check the size guide for advice on comparing shapes.
ORDER PREVIEWS
An order preview is saved on your device and has no payment or shipment attached. It does not require a return, cancellation request or refund. A commercial return window and refund policy will be supplied before paid orders are enabled.