VRAKK / CUSTOMER CARE
FAQ.
A little more clarity on the pieces, the fit and the shopping experience.
HOW DO THE COLLECTIONS DIFFER?
UNIFORM focuses on everyday foundations. AFTER DARK brings washed tones and poster-inspired graphics. DIVISION draws on workwear and utility. SIGNAL puts expressive typography at the centre. You can mix pieces across all four.
HOW DO I CHOOSE MY SIZE?
Read the fit description on the product page, then compare the shape with a garment you already wear. Our size guide explains what to measure. Contact us if you need specific garment dimensions before ordering.
CAN I SEE ANOTHER COLOUR?
Choose a colour swatch to update the product photographs. On the product page, browse the front, back, on-body, detail and styling views for your selected colour.
WHY CAN’T I SELECT A SIZE?
Unavailable size and colour combinations cannot be added to the bag. Choose another size or colour, or ask customer care about the style you are looking for.
DO YOU ACCEPT ONLINE PAYMENTS?
The current checkout lets you review delivery estimates and save an order preview on your device. It does not collect payment or create a shipment. Please contact VRAKK for purchasing enquiries.
WILL MY BAG AND SAVED STYLES STAY?
Your bag, saved styles and order previews are stored in this browser. They stay on this device unless you clear the website’s stored data; they do not automatically appear on another device.
HOW DO I CONTACT VRAKK?
Email amandeep@vrakk.com or use the contact page to open a message in your email app. Include the product name, colour and size when asking about a piece.